Boombah - Poor policy & workmanship
I ordered a pair of size 12 BoomBah's... Every shoe & boot n my closet is size 12....I have been wearing same size for over 40 years....I ordered size 12 from BoomBah....They were t small...I had to call company & get return authorization....Today I received a credit....I ordered another pair of size 12 1/2.
Now, they refused to pay postage. I had salesperson go to supervisor & explain what happened....no return postage....I would have cancelled my order then but our whole team is using these navy/white type shoe so I had to buy them. I ended up paying $49 for a $29 pair of shoes.....I wear a size 12....every shoe & boot n my closet is size 12....this is a BoomBah mistake....poor workmanship but I am the one who is punished because they have poor products.
This will be my last pair & I strongly suggest you not buy BoomBah products...but if u just must, be sure & order a 1/2 size larger.....evidently Chinese have smaller feet than we do.....May God bless all.....Robert D.
Reason of review: Bad quality.
Monetary Loss: $10.
Preferred solution: Let the company propose a solution.
Boombah Cons: Paying return postage that was not my fault.
Location: Texas, United States
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Comments
Please avoid publishing any personal information and promotional content
if you would have looked at the shoe size chart your would clearly see that these shoes run small. They even tell you how to measure your foot.
There policy regarding return shipping is also clear. Customer pays for return shipping.
You cannot complain about things that are clearly stated on their site. It is not their fault that you did not read the policies.