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Boombah is extremely inflexible and difficult to work with. I contacted them literally 5 minutes after placing an order to let them know that I realized I ordered the wrong bags. I ordered over $1,000 worth of merchandise, and have spend thousands with them over the...
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2.4
I liked
  • Some of the products
I didn't like
  • Customer service
  • Cancellation or return policy
#1134548
I coach a 12U travel team. I decided to cut costs for everyone and recycle last years 12U Boombah bags to save everyone money. I emailed Boombah about replacement panels which I offered to pay for. Their response was they are not available to order panels from their...
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1.3
#1096668
Just a horrible experience all the way around. Ordered custom jerseys for my team and spent $900.00. Jerseys came and literally every single one was tight on all the guys. Boombah response was "Our measurements are on the website". What a crock, if your measurements...
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2.9
I liked
  • Website was nice and custom designer was cool
I didn't like
  • Product sizes were off
  • Return policy
#1088630

Boombah - Money

Boombah
#1076147
3.5
Details
Boombah should get there heads out there *** and have a point system for some kind of reward once you spend so much money. Military discount ever heard of that or is it to much considering its coming from china. I have spent money and more money, quit being so *** greety and reward your customers without them you dont have a pot to *** in.
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Boombah Cleats Review

Boombah
#1035800
1.0
Details
Returning of cleats customer service
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Customer service
Delivery Service
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Boombah Customer Care Review

Boombah
#977594
1.4
Details
Just spoke with these people and they didn't want to design a uniform for our club of 180 plus uniforms , they wanted me to go online and doit . I have no idea how to design a uniform . We buy bags of them religiously and that's coming to a end . Last year we bought the super packs with wheels and the bat holders drag in the ground . I'd stay clear of this company .
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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Boombah Shoes Review

Boombah
#878751
I purchased shoes as a present for someone, and has them shipped to their house. The shoes were horrible, my friend couldn't even get his foot in them. He called customer service and they told him HE had to PAY to return the horrible shoes. Worst company ever. I will never purchase from them again.
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Bought a bunch of stuff online; shipping was pricey to canada but i know I liked the product from owning a pair of their pants. Got everything in and the shirt basically came down to my knees. No way; I could wear it anywhere. Contacted customer service and because I...
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2.7
I didn't like
  • Paying return postage that was not my fault
  • Customer service
  • Item not as advertised
#1057747
Paid over $1200 for 11 baseball jerseys. The day before my order was supposed to ship I got a call saying they RAN OUT OF PANTS FOR MY ORDER and had to order more, which would take about a week. FINALLY I received an email saying my order had shipped. It's been three...
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1.0
#1029791
I have placed softball orders from this company and a few t shirt orders too. Everything runs small and most of the time if I buy clearance it isn't worth sending back. I just take it to resale and get a portion of my money back. When Boombah expanded to volleyball...
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#1021194
I outfitted our entire team with new Boombah bags and helmets. The embroiderer made a mistake and I called Boombah to order a replacement pocket cover. Much to my surprise, they informed me they do not carry replacement pocket covers for that bag and my only option was...
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Anonymous
Anonymous

Sounds like you should be upset with the mistake the embroiderer made not the bag...

Anonymous
Brittany

We had a embroidery mistake on our bag as well. They removed the stitch and re did it. You cant even tell. We love all our boombah stuff and will continue to use it for years ...

2.5
I didn't like
  • Customer service
#1012606
I've communicated with several "sales" associates trying to place a team order for custom uniforms and it's been ***. I was having technical issues with the uniform builder and was told i had to use Google chrome so i did that. Same issues. I was then told it sometimes...
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2.4
#1008670
I bought a pair of cleats and 4 pairs of baseball pants. I spent over $150 dollars with shipping and tax. Three of the pairs of pants did not fit. I called customer service and they do not do even exchanges. I have to pay for shipping to send them back, wait 5 days for...
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#1000459
My son got three pairs of shoes for Christmas to pair a Nike size 13 sneakers and a pair of winter snow boots size 13 ordered a pair of Boombah turf shoes so I start team my son could not even get his foot inside the shoe call customer service not only did not want to...
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1.0
#992411